Terms & Conditions

Effective Date: April 1st, 2026

Last Updated: April 1st, 2026

These Terms & Conditions ("Terms") govern your use of services provided by Bin There Cleaned That, LLC ("we," "our," or "us"). By booking, purchasing, or using our services, you agree to these Terms.

---

1. Services Provided

Bin There Cleaned That, LLC provides the following services:

• Trash bin cleaning
• Dumpster cleaning
• Sewer jetting
• Pressure washing
• Soft washing
• Surface cleaning
• Exterior sanitation services

Service availability may vary based on location, weather, and safety conditions.

---

2. Scheduling & Appointments

• Appointments may be scheduled through our website, phone, messaging, or third-party platforms such as Jobber.
• Service windows may vary based on route efficiency, weather, and municipal trash pickup times.
• We may reschedule services due to weather, equipment issues, or safety concerns.
• Customers must ensure bins are curbside and accessible on the scheduled service day.

---

3. Recurring Service Plans

• All recurring service plans include a 12-month minimum commitment.
• After fulfilling the 12-month term, customers may cancel their plan at any time with 48 hours' notice.
• Early cancellation may require payment of the remaining balance.
• Changing service frequency may affect pricing.

---

4. Customer Responsibilities

Customers must ensure:

• Bins are empty and free of hazardous waste
• Bins are accessible
• Gates are unlocked and pets are secured
• Accurate contact and billing information is provided

We may refuse service if conditions are unsafe or unsanitary beyond normal expectations.

---

5. Pricing & Payments

• Pricing is listed on our website or provided directly.
• Payments are processed securely through third-party platforms.
• Payment is due at the time of service unless otherwise stated.
• Failed or declined payments may pause service.
• Taxes and fees may apply.

---

6. Cancellations, Refunds & Missed Services

• Same-day cancellations or inaccessible bins may incur a fee.
• Completed services are non-refundable due to the immediate nature of cleaning results.
• We offer a 24-hour satisfaction guarantee and will re-clean at no charge if notified within 24 hours.

---

7. Weather & Safety

We may delay or reschedule services due to:

• Severe weather
• Lightning
• Flooding
• Extreme temperatures
• Unsafe road or property conditions

Safety is always our top priority.

---

8. Service Limitations

We do not clean or service:

• Bins containing hazardous materials
• Bins with excessive chemicals, oils, or biohazards
• Bins with live animals or infestations
• Damaged or structurally unsafe bins

We are not responsible for pre-existing damage to bins or property.

---

9. SMS & Email Communications

If you opt in to receive SMS or email messages, we may send:

• Appointment confirmations
• Service reminders
• Schedule updates or reschedules
• Review requests
• Occasional promotions

Message frequency varies.

Message and data rates may apply.

To opt out:

• Text STOP to unsubscribe
• Text HELP for assistance

We do not share mobile numbers or consent data with third parties for marketing.

---

10. Liability & Damages

Bin There Cleaned That, LLC is not liable for:

• Damage caused by bin construction, age, or wear
• Delays caused by weather, municipal schedules, or third-party interruptions
• Items left inside bins during cleaning
• Customer negligence

Our liability is limited to the cost of the service provided.

---

11. Privacy & Data Use

Your personal information is handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect your data.

---

12. Third-Party Platforms

We use third-party tools such as:

• Jobber (scheduling, invoicing, communication)
• Payment processors
• Website hosting and analytics providers

These platforms maintain their own terms and privacy policies.

---

13. Termination of Service

We may suspend or terminate service for:

• Repeated non-payment
• Unsafe or unsanitary conditions
• Abuse, harassment, or inappropriate behavior toward staff
• Violations of these Terms

Customers may request cancellation according to our Refund & Cancellation Policy.

---

14. Changes to These Terms

We may update these Terms periodically. Updates will be posted with a revised effective date. Continued use of our services constitutes acceptance of the updated Terms.

---

15. Contact Us

For questions about these Terms, you may contact us at:

Bin There Cleaned That, LLC

📍 East Texas & Northwest Louisiana

📞 903-578-1010

📧 [email protected]

Proudly Veteran Owned & Operated 🇺🇸